Admission Guide | Pantai Hospital Laguna Merbok

Admission process

For inpatient or day care admission, please approach our reception located at Main Lobby, Ground Floor
Unless instructed otherwise by the consultant, you should arrive at the hospital for registration at 8.30 am.
For admission after office hours, during weekends or Public Holidays, admission will take place at the 24 Hour Accident & Emergency Department
All admission requires cash deposit or Letter of Guarantee
Bring Along :
- Identity Card / International Passport / Birth Certificate
- Medical Benefits Card or Letter of Guarantee (only applicable for companies with credit arrangement with the hospital)

You may like to bring personal items such pyjamas or personal toiletries as the hospital does not provide them.
You are strongly advised not to keep any cash or valuables in the ward. The Hospital is not responsible for any loss.

Please take note that final bill preparation and discharge process may take approximately 2 hours, and 4 hours or more for Insurance users
Payment can be made at the cashier's counter located on the ground floor
You are required to settle all hospital charges in full upon discharge. Should your deposit amount exceed your hospital charges , your refund will be processed after we have received an approved Letter of Guarantee from your insurance provider or employer.

For follow-up , patients will get appointments and may seek follow up treatments at the Outpatient Clinic.

All birth have to be registered at the National Registration Department of Malaysia (JPN).
Upon registration, a birth certificate will be issued for the newborn child.
Normal registration of birth refers to registration made within 14 days of the birth of a child in Malaysia.
For that, bring notifications of live birth, identity card of parents, marriage certificate of parents, duly completed JPN.LM01 form.
For foreigners, documents will be passport or Malaysian identity card of parents (if applicable)